Frequently asked questions
Clear answers about Apollo & Artemis, how we choose products and what to expect when you order.
About Apollo & Artemis
Apollo & Artemis is a deliberately small pet-products store built around two sides of life with pets: Apollo for considered indoor-cat products and Artemis for practical dog adventures.
A product must solve a genuine everyday problem, be straightforward to use and meet our quality expectations. We assess products before they earn a permanent place in the collection, and we avoid claims we cannot support.
Because we would rather offer a few products we understand and can fulfil reliably than fill the store with unverified imports. New products are added gradually after assessment.
Yes. Artemis is our dog collection, beginning with practical products for journeys and everyday adventures. Apollo is our home-focused cat collection for comfort, curiosity and enrichment.
Ordering from us
We currently serve customers in the United Kingdom. Any product-specific delivery restrictions will be shown clearly before checkout.
Current delivery estimates are shown on each product page and confirmed at checkout.
Available delivery options and charges are calculated and displayed at checkout. Any free-delivery offer will be stated clearly on the product page.
Please see our Refund Policy for the current returns terms. If a product arrives damaged or incorrect, contact us promptly with your order details so we can help.
Available payment methods are shown securely at checkout.
Use our Contact page and include your order number where possible. We will respond as soon as we can.
The Artemis Backseat
It is a hard-bottom rear-seat extender designed to bridge the footwell, create a flatter and more usable travel area for your dog, and help protect the car interior from fur, dirt and wet paws.
The setup requires a rear bench plus adjustable front and rear headrests. Check the measurements shown on the product page against your rear-seat width and depth before ordering.
The rigid folding base creates a flatter platform than a fabric hammock alone. Check the product dimensions against your car and choose an appropriate vehicle restraint separately.
The Artemis Backseat is an interior protector and space extender, not a crash-tested restraint. Always secure your dog using an appropriate vehicle harness, crate or restraint suitable for your dog and vehicle.
Yes. The extender is designed to be removable and foldable. Remove or reconfigure it before carrying rear-seat passengers.
Vacuum or brush away loose fur and dry dirt, then wipe the surface clean as needed. Allow it to dry fully before folding and storing.
Your order includes the folding hard-bottom rear-seat extender and its integrated adjustable headrest straps. Any additional accessories are listed clearly on the product page.
Yes. The Artemis Backseat is available to order from its product page.